Returns & Exchanges
At Curtain & Blind Co, we want you to be completely satisfied with your window treatments. If your order doesn't meet your expectations, our streamlined return process ensures a quick resolution for replacements or refunds.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and provide a reason for the request.
- 2.Prepare the Package
Carefully repackage your curtains or blinds in their original shipping boxes, ensuring all hardware, brackets, and instruction manuals are included.
- 3.Apply Return Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel, covering any previous shipping marks.
- 4.Drop Off and Track
Take your package to any authorized courier drop-off point and keep your tracking receipt until your refund or exchange has been processed.